Informing Preliminary Design by Incorporating Service Knowledge

Wong, S. C., Crowder, R. M., Wills, G. B. and Shadbolt, N. R. (2007) Informing Preliminary Design by Incorporating Service Knowledge. In: 16th International Conference on Engineering Design, 28-31 August, Paris.

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Abstract

As manufacturers shift their focus from selling products to providing services, designers must
increasingly consider the life-cycle requirements, in addition to conventional design parameters. To
identify possible areas of concern, engineers must consider knowledge gained through the life cycle of
a related product. However, because of the size and distributed nature of a company's operation,
engineers often do not have access to front-line maintenance data. Additionally, the large number of
documents generated during the design and operation of a product makes it impractical to manually
review all documents thoroughly during a design task. This paper presents a prototype knowledge-
based document repository for an aeroengine manufacturer; the aim of which is to aid engineers to
create design requirements that incorporate maintenance issues.

Item Type:	Conference or Workshop Item
Creator/Authors:	Sylvia C Wong Richard M Crowder Gary B Wills Nigel R Shadbolt
Additional Information:	Paper on CD-ROM
Research Group:	Current ECS Groups > Web and Internet Science Old ECS Groups > Intelligence, Agents, Multimedia Current ECS Groups > Electronic and Software Systems Current ECS Groups > Agents, Interaction and Complexity
ISBN:	1-904670-02-4
Date:	2007
Information about this record:
Performance Indicator:	EZ~04~04~04
Citations:	Google Scholar: 7
Downloads (2010):	35
ID Code:	14234
Last Modified:	23 Sep 2011 10:35
Deposited On:	26 Jun 2007 by Wong, Sylvia

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