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CoolBeans: Using Technology to Encourage Real-World Informal Interaction

Dee, C., McMahon, C., Hambley, L. and Lord, C. (2007) CoolBeans: Using Technology to Encourage Real-World Informal Interaction. Technical Report comp6012-07repfin, ECS, University of Southampton. (Unpublished)

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Abstract

Informal interaction is considered an important part of the work ethic and process in business and academia. We found that the new facilities for a computer science department at the University of Southampton were not conducive to this, and designed a technology-based solution to improve social awareness and encourage interaction using a presence-aware application and web interface. Users could use the system to find out who was taking a break and to invite others to do so.
Initial results suggest that the project both encouraged social activity and became a popular fixture in the area on which efforts were focused.

Item Type:Technical Report
Creator/Authors:
Charlotte Dee
Craig McMahon
Leander Hambley
Chris Lord
Keywords:awareness, remote awareness, social engagement, coolbeans, instant messaging, hci, evaluation
Additional Information:Supervised by mc schraefel and Kirk Martinez
Research Group:Old ECS Groups > Intelligence, Agents, Multimedia
Date:2007
Information about this record:
Downloads (2010):41
ID Code:14755
Last Modified:23 Sep 2011 10:35
Deposited On:26 Oct 2007 by schraefel, monica

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References in Article

Select the SEEK icon to attempt to find the referenced article. If it does not appear to be in this archive you will be forwarded to the paracite service. Poorly formated references will probably not work.

[1] Ackerman, M. and Starr, B., (1995) Social Activity Indicators: Interface Components for CSCW Systems. In Proceedings of the 8th annual ACM Symposium on user interface and software technology pp.159-168, Pittsburgh, USA.

[2] Anderson, B., Jorgensen, M, Kold, U. and Skov, M. (2006) iSocialize: investigating awareness cues for a mobile social awareness application. In Proceedings of the 20th conference fo the computer-human interaction special interest group (CHISIG) of Australia on Computer-human interaction: design: activities, artefacts and environments, pp.7-14, Sydney, Australia.

[3] Andre, P., Chapman, M., Frazer, A., Hargood, C., Hayton, A., Hooper, C., Willingham, G., Martinez, K. and schraefel, m. c. (2006) Rules of Engagement: design attributes for social interactions. In Proceedings of BCS HCI 2006: Engage!, London.

[4] Erickson, T., Halverson, C., Kellogg, W., Laff, M. and Wolf, T. (2002) Social translucence: designing social infrastructures that make collective activity visible. In Communications of the ACM, 45(4) pp.40-44.

[5] Isaacs, E., Tang, J and Morris, T., (1996) Piazza. In Proceedings of the 1996 ACM conference of Computer supported cooperative work pp. 315-324, Boston, USA.

[6] Jeffrey, P. (2000) Forum Contact Space. In Proceedings of CHI 2000, pp.331-332.

[7] Tollmar, K., Sandor, O. and Schomer, A, (1996) Supporting social awareness @ work and experience. In Proceedings of the 1996 ACM conference on Computer supported cooperative work, pp.198-307, Boston, USA.

[8] Whittaker, S., Frolich, D. and Daly-Jones, O. (1994) Informal Workplace Communication. In Proceedings of the SIGCHI conference of Human factors in computing systems: celebrating interdependence, pp. 131-137, Boston, USA.

[9] Zhao, Q. and Stasko, J. (2000) What’s Happening? The Community Awareness Application. In CHI ’00 extended abstracts on Human factors in computing systems, pp.253-254, The Hague, The Netherlands.

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