Intranet Tools

nb. next round of REF2013 will NOT be using data from eprints.ecs, but the central university REF interface.

RSS 1.0 Feed
RSS 2.0 Feed
Atom Feed
 

eGovernment

Shadbolt, N., O'Hara, K., Salvadores, M. and Alani, H. (2011) eGovernment. In: John Domingue, Dieter Fensel & James Hendler (eds.), Handbook of Semantic Web Technologies, pp. 840-900, Springer-Verlag. (In Press)

Download

[img]
Preview
PDF
5Mb

Abstract

The use of the Semantic Web (SW) in e-government is reviewed. The challenges for
the introduction of SW technology in e-government are surveyed from the point of view both
of the SW as a new technology that has yet to reach its full potential, and of e-government as a complex digital application with many constraints, competing interests and drivers, and a large and heterogeneous user base of citizens. The spread of SW technology through e-government is reviewed, looking at a number of international initiatives, and it is argued that pragmatic considerations stemming from the institutional context are as important as technical innovation. To illustrate these points, the chapter looks in detail at recent efforts by the UK government to represent and release public-sector information in order to support integration of heterogeneous information sources by both the government and the citizen. Two projects are focused on. AKTive PSI was a proof of concept, in which information was rerepresented in RDF and made available against specially created ontologies, adding significant value to previously existing databases. Steps in the management of the project are described, to demonstrate how problems of perception can be overcome with relatively little overhead. Secondly, the data.gov.uk project is discussed, showing the technical means by which it has exploited the growth of theWeb of Linked Data to facilitate re-representation and integration of information from diverse and heterogeneous sources. Drawing on experience in data.gov.
uk the policy and organizational challenges of deploying SW capabilities at national scales are discussed as well as the prospects for the future.

Item Type:Book Section
Creator/Authors:
Nigel Shadbolt
Kieron O'Hara
Manuel Salvadores
Harith Alani
Keywords:e-government, semantic web, open data, transparency, public sector information
Additional Information:DOI 10.1007/978-3-540-92913-0_20
Research Group:Current ECS Groups > Web and Internet Science
Old ECS Groups > Intelligence, Agents, Multimedia
Date:2011
Information about this record:
Performance Indicator:EZ~04~03~07
Downloads (2010):23
ID Code:21711
Last Modified:23 Sep 2011 10:41
Deposited On:24 Nov 2010 12:41 by O'Hara, Kieron

Tools & Metadata

Download Statistics

Last month

Last year

Members of ECS may view the download statistics dashboard for this record.

References in Article

Select the SEEK icon to attempt to find the referenced article. If it does not appear to be in this archive you will be forwarded to the paracite service. Poorly formated references will probably not work.

1. Accenture: eGovernment leadership: high performance,

maximum value, http://www.accenture.

com/NR/rdonlyres/D7206199-C3D4-4CB4-A7D8-

846C94287890/0/gove_egov_value.pdf (2004).

Accessed 8th Oct 2010

2. U.K. Cabinet Office: Transformational

government: enabled by technology,

http://www.cabinetoffice.gov.uk/media/141734/

transgov-strategy.pdf (2005). Accessed 8th Oct

2010

3. U.S. Office of Management and Budget:

Expanding e-government: improved service delivery

for the American people using information

technology (2005), http://www.whitehouse.gov/

omb/budintegration/expanding_egov_2005.pdf

4. Peristeras, V., Mentzas, G., Tarabanis, K.A.,

Abecker, A.: Transforming e-government and

e-participation through IT. IEEE Intell. Syst.

24(5), 14–19 (2009)

5. Layne, K., Lee, J.: Developing fully functional

e-government: a four stage model. Gov. Inform.

Q. 18, 122–136 (2001)

6. Berners-Lee, T., Shadbolt, N.: Our manifesto for

government data. Guardian DataBlog, http://

www.guardian.co.uk/news/datablog/2010/jan/21/

timbernerslee-government-data (2010). Accessed

8th Oct 2010

7. Shadbolt, N.: Letter from Professor Nigel Shadbolt

to Rt Hon Francis Maude MP, Minister for the

Cabinet Office (14th Jun 2010), http://data.gov.

uk/sites/default/files/Transparency%20Board%

20-%20letter%20from%20Nigel%20Shadbolt%

20to%20MCO%2014.06.10.pdp__0.pdf

8. Orthofer, G., Wimmer, M.A.: An ontology for

eGovernment: linking the scientific model with

concrete projects. In: Abecker, A., Sheth, A.,

Mentzas, G., Stojanovic, L. (eds.) Semantic Web

meets e-government: AAAI Spring Symposium

2006, technical report SS-06-06, pp. 96–98

9. Ilgar, E., Oldenhuizing, J., Mika, P.: Let the citizen

speak: a demand-driven e-government portal

using Semantic Web technology. In: Abecker, A.,

Sheth,A.,Mentzas, G., Stojanovic, L. (eds.) SemanticWeb

meets e-government: AAAI Spring Symposium

2006, technical report SS-06-06, pp. 54–55

10. Klischewski, R.: SemanticWeb for e-government.

In: Traunmu¨ller, R. (ed.) EGOV2003, pp. 288–

295. Springer, Berlin (2003)

11. Wagner, C., Cheung, K.S.K., Ip, R.K.F., Bo¨ttcher, S.:

Building Semantic Webs for e-government with

wiki technology. Electr. Gov. 3, 36–55 (2006)

12. Gugliotta, A., Tanasescu, V., Domingue, J., Davies,

R., Gutie´rrez-Vilları´as, L., Rowlatt, M., Richardson,

M., Stincˇic, S.: Benefits and challenges of applying

Semantic Web services in the e-government

domain. Semantics 2006, Vienna, http://projects.

kmi.open.ac.uk/dip/resources/Semantics2006/

Semantics2006_DIP_Camera_Ready.pdf

13. Walden, I.: Privacy and data protection. In: Reed,

C., Angel, J. (eds.) Computer law: the law and

regulation of information technology, pp. 459–

504. Oxford University Press, Oxford (2007)

14. Alani, H., Kalfoglou, Y., O’Hara, K., Shadbolt, N.:

Towards a killer app for the Semantic Web. In:

Gil, Y., Motta, E., Benjamins, V.R., Musen, M.A.

(eds.) The Semantic Web – ISWC 2005, pp. 829–

843. Springer, Berlin (2005)

15. Berners-Lee, T., Hendler, J.A., Lassila, O.: The

Semantic Web. Sci. Am. 284(5), 34–43 (2001)

16. Shadbolt, N., Berners-Lee, T., Hall, W.: The

SemanticWeb revisited. IEEE Intelligent Systems.

21(3), 96–101 (May/Jun 2006)

17. Bercˇicˇ, B.,Vintar, M.:Ontologies,Web services and

intelligent agents: ideas for further development of

life-event portals. In: Traunmu¨ller, R. (ed.)

EGOV2003, pp. 329–334. Springer, Berlin (2003)

18. Corradini, F., Sabucedo, L.A ´ ., Polzonetti, A., Rifo´ n,

L.A., Re, B.: A case study of semantic solutions for

citizen-centeredWeb portals in eGovernment: the

Tecut portal. In: Wimmer, M.A., Scholl, H.J.,

Gro¨nlund, A. (eds.) EGOV2007, pp. 204–215.

Springer, Berlin (2007)

19. Furdik, K., Klischewski, R., Paralicˇ, M., Sabol, T.,

Skokan, M.: e-government service integration

and provision using semantic technologies.

Scholl, H. J., Janssen, M., Traunmueller, R.,

Wimmer, M. A. (eds.) Electronic Government.

Proceedings of Ongoing Research, General

Development Issues and Projects of EGOV 09,

8th International Conference, Linz, Austria,

(2009), 273–280, http://web.tuke.sk/fei-cit/furdik/

publik/egov09_aeg.pdf

20. Furdik, K., Sabol, T., Bednar, P.: Framework for

integration of eGovernment services on a semantic

basis. Presented at EGOV2007, http://www.

accessegov.org/acegov/uploadedFiles/webfiles/

cffile_10_29_07_9_50_10_AM.pdf

21. Skokan, M., Bedna´r, P.: Semantic orchestration of

services in e-government. Znalosti 2008, Bratislava,

pp. 215–223, http://znalosti2008.fiit.stuba.

sk/download/articles/znalosti2008-Bednar.pdf

22. Maltese, V., Giunchiglia, F., Denecke, K., Lewis, P.,

Wallner, C., Baldry, A., Madalli, D.: On the interdisciplinary

foundations of diversity. Dipartimento

di Ingegneria e Scienza dell’Informazione, University

of Trento, Technical Report DISI-09-040

(2009), http://eprints.biblio.unitn.it/archive/

00001651/01/040.pdf

23. Klischewski, R.: Top down or bottom up? How to

establish a common ground for semantic

interoperability within e-government communities.

In: Traunmu¨ller, R., Palmirani, M. (eds.)

E-government: modelling norms and concepts as

key issues. 1st international workshop on

e-government at ICAIL 2003 (2003)

24. Klischewski, R.: Information integration or process

integration? How to achieve interoperability

in administration. In: Traunmu¨ller, R. (ed.)

EGOV2004, pp. 57–65. Springer, Berlin (2004)

25. Guijarro, L.: Semantic interoperability in

eGovernment initiatives. Comp. Stand. Inter. 31,

174–180 (2009)

26. Mach, M., Sabol, T., Paralic, J.: Integration of

eGov services: back-office versus front-office

integration. In: Abecker, A., Mentzas, G.,

Stojanovic, L. (eds.) Proceedings of the Workshop

on Semantic Web for eGovernment 2006,

3rd European Semantic Web Conference, Serbia

& Montenegro (2006), pp. 48–53, http://www.

imu.iccs.gr/semgov/final/SemanticWebForEGovernemnt-

Proceeding.pdf

27. Weinstein, P.: Model unification in support of

political process. In: Abecker, A., Sheth, A.,

Mentzas, G., Stojanovic, L. (eds.) Semantic Web

meets e-government: AAAI Spring Symposium

2006, technical report SS-06-06, pp. 138–140

28. Della Valle, E., Cerizza, D., Celino, I., Estublier, J.,

Vega, G., Kerrigan, M., Ramı´rez, J., Villazon, B.,

Guarrera, P., Zhao, G., Monteleone, G.: SEEMP:

a semantic interoperability infrastructure for

e-government services in the employment sector.

In: Franconi, E., Kifer, M., May, W. (eds.) The

Semantic Web: research and applications: proceedings

of the 4th European SemanticWeb Conference,

pp. 220–234. Springer, Berlin (2007)

29. Herborn, T., Wimmer, M.A.: Process ontologies

facilitating interoperability in e-government:

a methodological framework. In: Hinkelmann, K.,

Karagiannis, D., Stojanovic, N., Wagner, G. (eds.)

Proceedings of the Workshop on Semantics for

Business Process Management, pp. 76–88. (2006)

30. Van Elst, L., Klein, B., Maus, H., Scho¨ning, H.,

Tommasi, A., Zavattari, C., Favaro, J., Giannella,

V.: Business Register Interoperability Throughout

Europe: BRITE. In: Abecker, A., Sheth, A.,

Mentzas, G., Stojanovic, L. (eds.) Semantic Web

meets e-government: AAAI Spring Symposium

2006, technical report SS-06-06, pp. 70–79

31. Fraser, J., Adams, N., Macintosh, A.,McKay-Hubbard,

A., Lobo, T.P., Pardo, P.F., Martı´nez, R.C.,

Vallecillo, J.S.: Knowledge management applied

to e-government services: the use of an ontology.

In: Wimmer, M.A. (ed.) Knowledge management

in electronic government: proceedings of 4th IFIP

InternationalWorking Conference, KMGov 2003,

pp. 116–126. Springer, Berlin (2003)

32. Barnickel, N., Fluegge, M., Schmidt, K.-U.: Interoperability

in eGovernment through crossontology

Semantic Web service composition.

In: Abecker, A., Mentzas, G., Stojanovic, L.

(eds.) Proceedings of the Workshop on Semantic

Web for eGovernment: 3rd European Semantic

Web Conference, pp. 37–47. Montenegro (2006)

33. Maedche, A., Motik, B., Silva, N., Volz, R.:

MAFRA – a MApping FRAmework for distributed

ontologies. In: Go´mez-Pe´rez, A., Benjamins,

V.R. (eds.) Knowledge engineering and knowledge

management: ontologies and the Semantic

Web: 13th International Conference EKAW2002,

pp. 235–250. Springer, Berlin (2002)

34. Czajkowski, M., Ashpole, B., Hughes, T., Le, T.:

Bridging semantic eGovernment applications

using ontology-to-ontology message translation.

In :Abecker, A., Sheth, A., Mentzas, G.,

Stojanovic, L. (eds.) Semantic Web meets e-government:

AAAI Spring Symposium 2006, technical

report SS-06-06, pp. 4–6

35. Salvadores, M., Correndo, G., Szomszor, M.,

Yang, Y., Gibbins, N., Millard, I., Glaser, H.,

Shadbolt, N.: Domain-specific backlinking services

in theWeb of Data.Web Intelligence 2010, Toronto,

Canada, http://eprints.ecs.soton.ac.uk/21258/

36. Breslin, J.G., Harth, A., Bojars, U., Decker, S.:

Towards semantically-interlinked online communities.

In: Go´mez-Pe´rez, A., Euzenat, J. (eds.)

The Semantic Web: research and applications:

2nd European Semantic Web Conference ESWC

2005, pp. 500–514. Springer, Berlin (2005)

37. Tullo, C.: Information age.Civil service network (24

October 2008), http://www.civilservicenetwork.

com/features/features-article/newsarticle/information-

age/

38. Pullinger, D.: Building the public sector information

infrastructure. Talk presented at conference

on Unlocking the Potential of Public Sector

Information, London (2008), http://www.

epsiplus.net/media/files/

3_14october2008_david_pullinger

39. Alani, H., Dupplaw, D., Sheridan, J., O’Hara, K.,

Darlington, J., Shadbolt, N., Tullo, C.: Unlocking

the potential of public sector information with

Semantic Web technology. In: Aberer, K., Choi,

K.-S., Noy, N., Allemang, D., Lee, K.-I., Nixon, L.,

Golbeck, J., Mika, P.,Maynard, D., Mizoguchi, R.,

Schreiber, G., Cudre´-Mauroux, P. (eds.) The

Semantic Web: 6th International Semantic Web

Conference, 2nd Asian Semantic Web Conference,

ISWC2007 + ASWC2007, pp. 708–721.

Springer, Berlin (2007)

40. U.K. Office of Public Sector Information: The

United Kingdomimplementation of the European

directive on the re-use of public sector information

– the first two years (2007), http://www.opsi.gov.

uk/advice/psi-regulations/uk-implementationfirst-

years.pdf

41. Comte, F., Lecle`re, M.: A semantical reasoning

framework for eGovernment of the French social

welfare system. In: Abecker, A., Sheth, A.,

Mentzas, G., Stojanovic, L. (eds.) Semantic Web

meets e-government: AAAI Spring Symposium

2006, technical report SS-06-06, pp. 7–9

42. Sidoroff, T.,Hyvo¨nen, E.: Semantic e-government

portals – a case study. In: Proceedings of

SWCASE05: Semantic Web Case Studies and

Best Practice for eBusiness, International Semantic

Web Conference (ISWC) 2005, Galway,

Ireland, http://www.seco.tkk.fi/publications/

2005/sidoroff-hyvonen-semantic-e-government-

2005.pdf

43. Peristeras, V., Goudos, S.K., Loutas, N.,

Tarabanis, K.: Ontology-based search for

eGovernment services using citizen profile information.

J. Web Eng. 8(3), 245–267 (2009)

44. Markellos, K., Sakkopoulos, E., Sirmakessis, S.,

Tsakalidis, A.: SemanticWeb search for e-government:

the case study of Intrastat. J. Internet

Technol. 8, 1–12 (2007)

45. Apostolou, D., Stojanovic, N., Anicic, D.:

Responsive knowledge management for public

administration: an event-driven approach. IEEE

Intell. Syst. 24(5), 20–30 (2009)

46. Stojanovic, N., Mentzas, G., Apostolou, D.:

Semantic-enabled agile knowledge-based e-government.

In: Abecker, A., Sheth, A., Mentzas, G.,

Stojanovic, L. (eds.) Semantic Web meets e-government:

AAAI Spring Symposium 2006, technical

report SS-06-06, pp. 132–134

47. Sacco, G.M.: User-centric access to e-government

information: e-citizen discovery of e-services. In:

Abecker, A., Sheth, A., Mentzas, G., Stojanovic,

L. (eds.) SemanticWebmeets e-government:AAAI

Spring Symposium 2006, technical report SS-06-

06, pp. 114–116

48. Medjahed, B., Bouguettaya, A.: Customized delivery

of e-governmentWeb services. IEEE Intelligent

Systems. 20(6), 77–84 (Nov/Dec 2005)

49. Bouguettaya, A., Medjahed, B., Rezgui, A.,

Ouzzani, M., Liu, X., Yu, Q.: WebDG –

a platform for e-government Web services. In:

Wang, S., Tanaka, K., Zhou, S., Ling, T.W.,

Guan, J., Yang, D., Grandi, F., Mangina, E.,

Song, I.-Y., Mayr, H.C. (eds.) Conceptual modeling

for advanced application domains: ER2004

workshops CoMoGIS, CoMWIM, EDCM,

CoMoA, DGOV and eCOMO, pp. 553–565.

Springer, Berlin (2004)

50. Chun, S.A., Atluri, V., Adam, N.R.: Policy-based

Web service composition. In: Proceedings of the

14th International Workshop on Research Issues

in Data Engineering: Web Services for

e-Commerce and e-Government Applications,

pp. 85–92. Boston (2004)

51. Medjahed, B., Bouguettaya, A., Elmagarmid, A.K.:

Composing Web services on the Semantic Web.

VLDB J. 12, 333–351 (2003)

52. Medjahed, B., Rezgui, A., Bouguettaya, A.,

Ouzzani, M.: Infrastructure for e-government

Web services. IEEE Internet Computing. 7(1),

58–65 (Jan/Feb 2003)

53. Cabral, L., Domingue, J., Galizia, S., Gugliotta, A.,

Tanasescu, V., Pedrinaci, C., Norton, B.: IRS-III:

a broker for Semantic Web services based applications.

In: Cruz, I., Decker, S., Allemang, D.,

Preist, C., Schwabe, D., Mika, P., Uschold, M.,

Aroyo, M. (eds.) The Semantic Web – ISWC

2006, pp. 201–214. Springer, Berlin (2006)

54. Gugliotta, A., Domingue, J., Cabral, L., Tanasescu,

V., Galizia, S., Davies, R., Gutierrez Villarias, L.,

Rowlatt, M., Richardson, M., Stincic, S.: Deploying

Semantic Web services-based applications in the

e-government domain. J. Data Semant. 10,

96–132 (2008)

55. Gugliotta, A., Cabral, L.,Domingue, J., Roberto, V.,

Rowlatt, M., Davies, R.: A Semantic Web servicebased

architecture for the interoperability of egovernment

services. In: Proceedings of the Web

Information SystemsModelingWorkshop (WISM

2005), 5th International Conference on Web Engineering,

Sydney, Australia (2005), http://oro.open.

ac.uk/3005/1/SemanticWeb.pdf

56. Wang, X., Vitvar, T., Peristeras, V., Mocan, A.,

Goudos, S.K., Tarabanis, K.: WSMO-PA: formal

specification of public administration service

model on Semantic Web service ontology. In:

Proceedings of the 40th Annual Hawaii International

Conference on System Science (HICSS07)

(2007), http://portal.acm.org/citation.cfm?id =

1255783

57. Peristeras, V., Tarabanis, K.: Providing pan-

European e-government services with the use of

SemanticWeb services technologies: a generic process

model. In: Wimmer, M.A., Traunmu¨ller, R.,

Gro¨nlund, A ° ., Andersen, K.V. (eds.) Electronic

government: 4th International Conference EGOV

2005, pp. 226–236. Springer, Berlin (2005)

58. Peristeras, V., Tarabanis, K.: Reengineering public

administration through semantic technologies

and a reference domain ontology. In: Abecker, A.,

Sheth,A., Mentzas, G., Stojanovic, L. (eds.) SemanticWeb

meets e-government: AAAI Spring Symposium

2006, technical report SS-06-06, pp. 99–110

59. O’Hara, K., Shadbolt, N.: The spy in the coffee

machine: the end of privacy as we know it.

Oneworld, Oxford (2008)

60. Klischewski, R., Jeenicke, M.: Semantic Web

technologies for information management

within e-government services. In: Proceedings

of the 37th Annual Hawaii International

Conference on System Science (HICSS04)

(2004), http://www2.computer.org/portal/web/

csdl/doi/10.1109/HICSS.2004.1265305

61. Weitzner, D.J., Abelson, H., Berners-Lee, T.,

Hanson, C., Hendler, J., Kagal, L., McGuinness,

D.L., Sussman, G.J.,Waterman, K.K.: Transparent

accountable data mining: new strategies for privacy

protection. In: Abecker, A., Sheth, A.,

Mentzas, G., Stojanovic, L. (eds.) Semantic Web

meets e-government: AAAI Spring Symposium

2006, technical report SS-06-06, pp. 141–150

62. Stojanovic, L., Abecker, A., Stojanovic, N.,

Studer, R.: On managing changes in the ontology-

based e-government. In: Meersman, R.,

Tari, Z., van der Aalst, W., Bussler, C., Gal, A.,

Cahill, V., Vinoski, S., Vogels, W., Catarci, C.,

Sycara, K. (eds.) On the move to meaningful

internet systems 2004: CooPIS, DOA, ODBASE,

vol. 2, pp. 1080–1097. Springer, Berlin (2004)

63. Klischewski, R., Ukena, S.: Designing semantic

e-government services driven by user requirements.

Presented

Corrections

ECS staff and postgraduates may modify this record

  Welcome from Deputy Head of School (Research) Research Prospectus Industrial Partnerships New Research Students Notes for Guidance New Research Students Notes for Guidance
The ECS EPrints Repository supports OAI 2.0 with a base URL of http://eprints.ecs.soton.ac.uk/cgi/oai2

EPrints is free software developed by the University of Southampton to facilitate Open Access to research.
EPrints