ECS Research
Publications
Intranet Tools

nb. next round of REF2013 will NOT be using data from eprints.ecs, but the central university REF interface.

RSS 1.0 Feed
RSS 2.0 Feed
Atom Feed
 

Making Tea: Iterative Design through Analogy

schraefel, m. c., Hughes, G., Mills, H., Smith, G. and Frey, J. (2004) Making Tea: Iterative Design through Analogy. In: Designing Interactive Systems, 2004, August 1-4 2004, Cambridge Mass, USA. (In Press)

Download

[img]
Preview
 PDF
4Mb

Abstract

The success of translating an analog or manual practice into a digital interactive system may depend on how well that translation captures not only the functional what and how aspects of the practice, but the why of the process as well. Addressing these attributes is particularly challenging when there is a gap in expertise between the design team and the domain to be modeled. In this paper, we describe Making Tea, a design method foregrounding the use of analogy to bridge the gap between design team knowledge and domain expertise. Making Tea complements more traditional user-centered design approaches such as ethnography and task analysis. In this paper, we situate our work with respect to other related design methods such as Cultural Probes and Artifact Walkthroughs. We describe the process by which we develop, validate and use analogy in order to maximize expert contact time in observation, interviews, design reviews and evaluation. We contextualize the method in a discussion of its use in a project we ran to replace a paper-based analytical chemistry lab book with an interactive system for use in a pervasive lab environment.

Item Type:Conference or Workshop Item
Creator/Authors:
m.c. schraefel
Gareth Hughes
Hugo Mills
Graham Smith
Jeremy Frey
Keywords:Design methods, pervasive systems, design elicitation
Research Group:Current ECS Groups > Web and Internet Science
Old ECS Groups > Intelligence, Agents, Multimedia
Current ECS Groups > Agents, Interaction and Complexity
Date:2004
Information about this record:
Performance Indicator:EZ~04~04~11
Citations:Google Scholar: 6
Downloads (2010):111
ID Code:8672
Last Modified:23 Sep 2011 10:30
Deposited On:16 Jun 2004 by schraefel, monica

Tools & Metadata

Download Statistics

Last month

Last year

Members of ECS may view the download statistics dashboard for this record.

References in Article

Select the SEEK icon to attempt to find the referenced article. If it does not appear to be in this archive you will be forwarded to the paracite service. Poorly formated references will probably not work.

[1] Beyer, H, Holtzblatt, K. Contextual design. interactions 6.1 (1999): 32--42.

[2] Bloomberg, J. L. Ethnography: Aligning field studies of work and design. Perspectives on HCI: Diverse Approaches. Academic Press, London, 1995, 175-197.

[3] Bødker, S. and Ehn, P., Knudsen, J., Kyng, M., Madsen, K. Computer support for cooperative design. Proc. of CSCW (1998): 377-394.

[4] Carroll, M. J. Making Use: Scenario-Based Design of Human-Computer Interactions. MIT Press, Cambridge, MA, 2000.

[5] Clement, A. and Van den Besselaar, P. A retrospective look at PD projects. CACM. 36.6(1993): 29 – 37.

[6] Chklovski, T. Learner: a system for acquiring commonsense knowledge by analogy. Proc. of Knowledge Capture, 2003, 4--12.

[7] De Roure, D., Jennings, N., Shadbolt, N. Research Agenda for the Semantic Grid: A Future eScience Infrastructure, in Grid Computing: Making the global infrastructure a reality, Berman, F., Fox, G., and Hey, T. (eds), Wiley Europe, 2003, 437-470.

[8] Diaper, D. and Stanton, N. (eds). The Handbook of Task Analysis for Human-Computer Interaction. Lawrence Erlbaum Associates, Hillside, NJ, 2003.

[9] Dillon, A. Beyond Usability. Canadian Journal of Information Science 26(4) (2001), 57-69.

[10] Dix, A. Deconstructing Experience - pulling crackers apart. Funology: From Usability to Enjoyment. Kluwer Academic Publishers, Dordrecht, 2003, 165-178.

[11] Dix, A. Absolutely Crackers. Computers and Fun 4. York, UK, 29th November 2001. http://www.hcibook. com/alan/papers/crackers2001/.

[12] Douglas, S.A., Moran, T.P. Learning text editor semantics by analogy. CHI, 1983, 207--211.

[13] Erickson, Thomas D. Working with Metaphors. In Human-computer interaction: toward the year 2000, ed. R. Baecker, J. Grudin, W. Buxton, S. Greenberg. Morgan Kaufmann Publishers, San Francisco California, 1995: 147 – 151.

[14] Gaver, B., Dunne, T., Pacenti, E. Design: Cultural probes. interactions 6.1 (1999): 21--29.

[15] Gruen, D. Stories and storytelling in the design of interactive systems. Proc. of Designing interactive systems, New York City, New York, 2000, 446--447.

[16] Hemmings, A, Rodden, T., Cheverst. K, Clarke. K., Dewsbury, G., Hughes, J., Rouncefield, M. Designing with Care: Adapting Cultural Probes to Inform Design in Sensitive Settings. OzChi2003.

[17] Hughes, G., Mills, H., Smith, G. schraefel, m.c.,Frey, J. Deconstructing the Tea Ceremony. An RDF model for a pervasive lab book system. 2003. http://www.smarttea.org/aspirin.html

[18] Nardi, B., Context and Consciousness: Activity Theory and Human-Computer Interaction. MIT Press, Cambridge, MA, 1996.

[19] Rettig, M. Prototyping for Tiny Fingers. CACM. 37.4 (1994): 21 – 27.

[20] schraefel, m.c., Hughes, G., Mills, H., Smith, G., Payne, T. and Frey, J. Breaking the Book: Translating the Chemistry Lab Book into a Pervasive Computing Lab Environment. Forthcoming, Proc of CHI 2004:

[21] schraefel, m.c. and Dix, A. Within Bounds and Between Domains: Making Tea as neutral territory for design elicitation. Discussion Paper.

< http://eprints.ecs.soton.ac.uk/archive/00008820/>

[22] Sperschneider, W., Bagger, K. Ethnographic Fieldwork Under Industrial Constraints: Towards Design-In-Context. Proceedings of NordiCHI, 2000.

[23] Spinuzzi, C. A Scandinavian challenge, a US response: methodological assumptions in Scandinavian and US prototyping approaches. Proc. of Computer Documentation (2002): 208 – 215.

Corrections

ECS staff and postgraduates may modify this record

   Welcome from Deputy Head of School (Research) Research Prospectus Industrial Partnerships New Research Students Notes for Guidance New Research Students Notes for Guidance
The ECS EPrints Repository supports OAI 2.0 with a base URL of http://eprints.ecs.soton.ac.uk/cgi/oai2

EPrints is free software developed by the University of Southampton to facilitate Open Access to research.		 EPrints